Eco Electric ATV

Eco ATV FAQ

BUY ONLINE FREQENTLY ASKED QUESTIONS
How do I buy?
Call EVS Sales at (716) 699-6611

How long will it take to receive my E-Force?
Customers will receive an estimated delivery date following order confirmation.

Who pays for shipping costs?
Customers pay for shipping costs.

Can EVS ship directly to the customer?
Yes, EVS can ship directly to the customer if there is no dealer in your geographic area.

What are EVS’s terms for payment?
EVS accepts payment by credit card, certified check, or money order.

How are the E-Forces packaged for shipment?
Your purchased E-Force will be 97% assembled upon delivery .

WARRANTY REGISTRATION FREQUENTLY ASKED QUESTIONS
When does the warranty start?
The warranty starts on the date of purchase.

How long does the warranty last?
6 months

Who do I contact if I have a problem that is not covered in my warranty?
We recommend you contact the closest EVS authorized retailer for assistance

MAINTENANCE FREQUENTLY ASKED QUESTIONS
What regular maintenance should I perform?
We recommend a quick visual and mechanical check before each time you ride. 

Who do I contact if I have a problem that is not covered in my warranty?
We recommend you contact the closest EVS authorized retailer for assistance.

What is the life expectancy of my battery?
If the battery is properly charged in the upright position, you should expect recharging up to 500 times.

How long does it take to recharge the battery?
To preserve the life of the battery we use a trickle charge system.  You can expect to gain 60-70% of your charge in the first 1-2 hours.  The total charge time can be up to 7-8 hours.  The last 10% of charge can take 3-4 hours. 

What do I need to do to maintain the disc brakes?
Virtually nothing. A periodic inspection of the brake pads is all it takes.

Does the motor need any maintenance?
No, the motor is a maintenance free brushed DC motor. 

How often do the tires need to be changed?
The tires need to be changed when the tread is significantly worn.

How do I clean the E-Force?
Use soap and a sponge and rinse with water. You can pressure wash the vehicle, but it is not recommended to soak or submerge the motor. 

CUSTOMER SERVICE FREQUENTLY ASKED QUESTIONS
If I buy my E-Force from a retailer, can I contact EVS directly?
Yes, please call us at (716) 699-6611.

Who do I call if I have a problem with my E-Force?
Please call your nearest dealer or EVS direct at (716) 699-6611.

Where can I get my E-Force repaired?
If you have a problem related to the electronics or motor, please contact EVS directly. For all other problems related to standard E-Force features, please visit your local dealer.

Where can I buy spare parts?
EVS spare parts may be purchased from EVS at (716) 699-6611.

Eco Electric ATV